Security360 From Roost –
Complete Home Protection
The next evolution in home security brought to you by your insurance carrier.
For the first time ever, you can combine home insurance with Roost’s white-label Security360 solution to deliver insurance centric sensors as well as theft/burglary protection for your policyholders.
Proven in the Field
Trusted by dozens of insurance partners, we’re a proven solution for home protection.
Insurance Paired with Monitoring
Get quality home security and professional monitoring from a name you already know and trust.
Simple, DIY Set-up
Easy and intuitive sensors only take minutes to install – best of all you can do it all yourself.
Theft Protection
Our entry sensors, motion sensor and keypad work together to alert you of any unexpected or unwanted movement in your home.
Proactive Water Loss Prevention
Roost offers proactive protection from water leak/freeze events as well as real-time notifications from our smoke alarm listener to alert you of potential flooding or fire.
Help When you Need it
Roost provides a direct line to emergency response dispatch through our 24/7 professional monitoring service in the event that you ever need them.
A comprehensive system.
Fully-supported home monitoring for your policyholders.
SmartBase
The SmartBase acts as the central hub of the Security360 Service, connecting to all of your individual sensors and sending alarm signals to the 24/7 professional monitoring station in case of an emergency.
Motion Sensor
The Motion Sensor is mounted on the wall in a high traffic area. It will sense motion and trigger an alarm signal when armed. Typically this is when a person crosses the path of its infrared sensor.
Entry Sensor
The Entry Sensors are typically mounted on doors and ground level windows. When armed, they will trigger an alarm signal when any door or window is opened.
Water Leak/Temperature Sensor
The Water Leak and Temperature Sensors notify you of a water leak, freezing temperature or high temperature conditions. When these conditions are detected, an alarm signal is triggered and notifications are sent to your phone and the monitoring service.
Smoke Alarm Listener
The Smoke Alarm Listener mounts within 6” of an existing smoke alarm. When a smoke alarm sounds, the device alerts our 24/7 monitoring center and primary user/emergency contacts for confirmation of a fire prior to dispatching local fire services.
Keypad
The Keypad’s primary function is to arm or disarm your Security360 system to manage when intrusion alarms are triggered and sent to the 24/7 monitoring service. There are 3 primary alarm states: Off, AWAY and HOME
Included Hardware:
- SmartBase
- 1 Keypad
- 3 Entry sensors
- 1 Motion sensor
- 1 Smoke Alarm Listener
- 2 Water leak/temperature sensors
- 2 Window/door stickers
Alerts and Notifications
- Burglary alarm
- Smoke/fire alarm
- Water leak detection
- Freeze detection
- High temperature detection
- Power & Wi-Fi outage
Your Complete Home Security360 Service
With Roost, your home security system and insurance coverage actually work together to deliver 360-degree protection.
Preventative Monitoring
Help your policyholders protect what they value most and eliminate costly emergency situations – like intrusions, fires or water damage – before they happen with our sensors.
Alert Notifications
Our SmartBase communicates with our 24/7 professional monitoring service and lets you and your policyholders know immediately if something goes wrong with rapid alert notifications.
24/7 Professional Monitoring
Our operators are standing by to assist and contact local authorities or even put your policyholder in contact with a highly-rated plumber in the event that they need them.
Data and Reporting
All of the data our sensors collect is funneled back to you so you can make informed risk assessments.
Security in the Palm of Your Hand.
Conveniently manage your home security anytime anywhere with our easy-to-use mobile app.
Protect
Arm and disarm your home security system from your phone or keypad.
Notify
Get instant alerts about your home no matter where you are.
Escalation
Speak with our live operators 24/7 for instant dispatch of emergency services if you ever need them.
A Name You Can Trust
As an established and trusted name in the industry, Roost has partnered with the Insurance Carriers below. If you currently have a policy with one of the carriers listed, please click their logo to be taken to your unique Security360 offer.
Frequently asked questions
How do I sign up for Security360?
Visit S360store.getroost.com to purchase a Security360 kit from Roost
If you have a homeowner insurance policy with one of our preferred partners listed above, simply visit their website to learn more about your unique offer on the Security360 system.
Does my insurance carrier offer a discount?
With our preferred partners, you may be eligible for a premium discount on your homeowner policy. Reference the offer you received from your insurance provider to see if you are eligible.
If you do not have a policy with one of our preferred carriers, check with your homeowner insurance provider to see if they offer a discount for professionally monitored home security.
What happens if I change my insurance carrier?
Nothing! If you change insurance carriers, you will still have full access to your Security360 system from Roost.
How long does set-up take?
Setting up your Security360 system should take less than 30 minutes! If you need additional support, please visit support.getroost.com or contact our customer care team at support@getroost.com or by phone at 1 (913) 353-3831 (8am – 8pm eastern time, Monday-Friday).
Can I purchase additional sensors for my Security360 system?
Yes! Please visit the Roost store at S360store.getroost.com to purchase additional sensors for your Security360 system.
Are there early termination charges?
If you signed a multi-month contract and you cancel the service before the contract ends, you will be subject to early termination charges as outlined in the terms of your contract with Roost.
If you have not signed a multi-month contract, there are no early termination charges.
Need help? Email support@getroost.com or
call 1 (913) 353-3831 M-F from 8 a.m. – 8 p.m. EST.